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FREQUENTLY ASKED QUESTIONS

GENERAL

WHY SHOULD I BUY A LEATHERMAN TOOL?

Tim Leatherman’s standards for quality, durability, precision and attention to detail are what make Leatherman tools like no other. Ever since Tim invented the category, we’ve focused on just one thing – manufacturing the world’s highest quality multipurpose tools. 

WHERE DOES THE LEATHERMAN NAME COME FROM?

Our tools bear the name of our founder Tim Leatherman, who invented the original Pocket Survival Tool, now known as the PST.

CAN I GET ON A COMMERCIAL AIRCRAFT CARRYING MY LEATHERMAN TOOL?

UPDATED January 03, 2018: 
Some Leatherman products are crafted to follow TSA specifications for a carry-on item. Those products are listed below. Other Leatherman products may be stowed in checked luggage that travels in the cargo area. 

The following Leatherman products comply with current TSA regulations for carry-on items:

  • Juice CS3
  • Tread
  • Tread LT
  • Tread Metric
  • Brewzer
  • Grind
  • Hail + Style PS
  • Jam
  • Piranha 2
  • Thruster
  • Style PS
  • Pump
  • Rail
  • Cam
 

Leatherman’s travel-friendly products are specially designed to conform to regulations for commonly restricted areas and have successfully traveled through security at airports, theme parks, government buildings, schools, sporting events, and concerts throughout the world. They have been greeted not only with acceptance, but also with genuine interest and even excitement. 

Please note: Before carrying any Leatherman product on a flight or into any other restricted area, refer to the organization’s published sharp object policy for your own protection. Security agents, such as TSA representatives, have full discretion over allowable items for the safety of all passengers and international laws may vary. 

Current TSA policies are posted here: https://www.tsa.gov/travel/security-screening/prohibited-items. Leatherman does not warranty tools that are lost, stolen, or confiscated.

MY BELT SHEATH IS WORN OUT, HOW CAN I GET A REPLACEMENT?

There are several sheaths to choose from. All are pictured in our Accessories page at: www.leatherman.co.nz/accessories. Please visit that section for information on how to order sheaths and other Leatherman gear.

ALL THE BLADES ON ONE HANDLE OF MY SUPER TOOL HAVE BEEN ACCIDENTALLY LOCKED OPEN. HOW CAN I GET THEM UNLOCKED?

Use a separate screwdriver or similar device to unlock the blades. With the handles closed together, insert the screwdriver into the slot created by the handle spring (where the handle locks onto the tool blades). Gently pry up the handle spring until one of the blades can be released.

CAN I HAVE A DIFFERENT BLADE INSTALLED IN MY LEATHERMAN TOOL?

Each Leatherman tool consists of a combination of features that makes it a unique multipurpose tool. We cannot alter or substitute different blade components from one tool version to another.

IS LEATHERMAN INTERESTED IN MY IDEA FOR A NEW PRODUCT OR FEATURE?

Always. Consumer feedback has played a significant role in improving our existing products and designing new ones. Our marketing department tracks suggestions and welcomes your feedback, so feel free to address your ideas to them (either in writing or at info@leatherman.com).

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